Workspaces, members & ownership

Everything you do in the app happens inside a workspace — a shared home for a team's releases and the tools connected to them. This guide explains what a workspace is, how to create one and switch between them, how to manage who's in yours and their roles, how to invite people (and accept an invite), how to leave or hand off ownership, and how to delete a workspace — and get one back if you change your mind.

#What a workspace is

A workspace is the container your team works in. Your releases, the tools you've connected, and the people who can see them all belong to one workspace. When you sign in, you're always looking at a single workspace at a time — its name shows in the top-left of the sidebar, above the main navigation, and again next to your name at the bottom.

Because the workspace frames everything, the sidebar links — Releases and Connections — always show what's inside this workspace. Nothing leaks between workspaces: a release created in one is never visible from another.

Every member of a workspace has one of two roles:

Member — can see and work on the workspace's releases and connections.
Owner — everything a member can do, plus managing the team: inviting people, changing roles, removing members, and deleting the workspace. Owners also see an extra Live transport link in the sidebar for checking broadcast health.

#Creating a workspace

You don't have to wait to be invited — you can start your own. Open the workspace menu (the workspace name at the top of the sidebar) and choose Create workspace, or head to the Create a workspace screen directly.

Give it a Workspace name — something like Acme Engineering — and optionally a URL slug. Leave the slug blank and the app generates one from the name for you. Select Create workspace and you're done: you become its first owner. If this is your first workspace, you land straight in the new, empty one, ready to connect a tool or start a release. If you already belong to a workspace, the app keeps you in your current one — use the workspace switcher to jump over to the new workspace when you're ready.

If the URL you picked is already taken, the app tells you so you can choose another name — it never quietly attaches you to someone else's workspace.

#Switching between workspaces

You can belong to more than one workspace — your own, plus any you've been invited to. The workspace switcher at the top of the sidebar shows the one you're in now and lets you jump between them.

Open it to see every workspace you belong to, with your current one marked as active. Select another to switch to it — the sidebar, releases, and connections all reload to show that workspace. The same menu always offers Members & invites for the current workspace and Create workspace if you want to start a fresh one.

#Viewing and managing members

Open the members screen — Members & invites in the workspace menu — to see everyone in the workspace. Each person is listed with their name, email, and a badge showing whether they're an owner or a member. The list is open to everyone in the workspace, so any member can see who else is on the team.

If you're an owner, each row also carries the management controls: changing a person's role and removing them. Members without owner permissions see the roster but not the controls.

One rule protects every workspace: it must always keep at least one owner. The app won't let you remove — or step down — the last remaining owner, so a workspace is never left without someone who can manage it.

#Roles and transferring ownership

Roles aren't fixed — an owner can promote a teammate or hand off ownership entirely.

Make someone an owner. On a member's row, choose the promote action and confirm Make {name} an owner? They'll then be able to manage members, roles, and every project in the workspace.
Step an owner down. Use the same control on an owner's row and confirm Remove {name} as owner? to move them back to a plain member. You can step yourself down this way too — as long as another owner remains.

Because a workspace must always keep at least one owner, the app blocks the change that would leave it with none. To fully hand over a workspace you own alone: first promote another member to owner, then either step yourself down to member or leave the workspace. That order is enforced — you can't demote or remove the last owner until a replacement exists.

#Inviting people

Owners invite teammates with a shareable invite link. On the members screen, find the Invite someone panel, enter the person's email address, choose the role they should join as (Member or Owner), and select Create invite link.

The new invite appears under Pending invites. Use Copy link to grab the invite URL and send it to your teammate however you like — email, chat, wherever. Each invite is tied to the email address you entered, so it can only be accepted by someone signed in with that same address.

A few things worth knowing about invites:

They expire. An invite link is valid for 14 days. After that it shows as Expired and can't be used — just create a fresh one.
You can revoke them. Changed your mind, or sent one to the wrong address? Select Revoke on a pending invite to cancel it.
No duplicates. If the email already belongs to a workspace member, the app tells you rather than creating a second invite.

#Accepting an invite

When you open an invite link, you'll see a short page naming the workspace you've been invited to, who invited you, and the role you'll join as. If you're signed in with the email the invite was sent to, select Accept invite to join. You'll land right in the workspace's members screen as a new member.

If the invite can't be accepted, the page explains why instead of showing the button:

Expired — the link is more than 14 days old. Ask the owner for a new one.
Already accepted — this invite has already been used.
Already a member — you're in this workspace already; nothing to do.
Wrong email — you're signed in with a different address than the invite was issued for. Sign in with the invited email and open the link again.
Not valid — the link is broken or was revoked.

You need to be signed in to accept an invite. If you don't have an account yet, create one using the invited email address first, then open the link.

#Removing a member

Owners can take someone out of the workspace from the members screen: on their row, select Remove and confirm. That person immediately loses access — the workspace, its releases, and its connections disappear for them, and any work they were holding is released so nothing stays locked behind them.

The last-owner rule still applies: you can't remove the only remaining owner. Step in a second owner first if you need to.

#Leaving a workspace

Want out of a workspace yourself? On the members screen, select Leave and confirm Leave workspace. You're removed from it and dropped back to your next workspace (or the No workspace yet screen if it was your only one). Anything you were holding in that workspace is released as you go.

Any member can leave at any time — with one exception that protects the workspace: the sole owner can't leave. If you're the only owner, the Leave action is unavailable until you promote another member to owner (see Roles and transferring ownership above). Once someone else can run the workspace, you're free to go.

#Deleting a workspace

When a workspace has run its course, an owner can delete it. On the members screen, scroll to the Delete workspace panel, select Delete workspace, and confirm Delete {workspace}?

Deleting is thorough: the workspace is removed for everyone, its projects and releases are archived, and every member is signed out of it. Any active holds on its work are released, and pending invites stop working. It's the clean way to retire a team's space — not something to do lightly.

A shared workspace is protected here too. If the workspace has other owners besides you, you can't delete it on your own — the button is disabled with a note that other owners must step down or leave first. This makes sure one owner can't pull a shared workspace out from under the rest of the team. Once you're the only owner left, the delete is yours to make.

#Getting a deleted workspace back

A delete is a soft archive, not an erase: the workspace, its projects, and its releases are all preserved behind the scenes.

If you deleted a workspace by mistake, the owner who deleted it can bring it back themselves. Open Trash from the workspace menu, find the workspace under Workspaces, and select Restore — it comes back with the projects and releases it contained. Only the owner who did the delete sees it there: since a delete removes everyone from the workspace, that owner is the one person we can be sure was on the team.

If that owner is no longer around — or you're not sure who deleted it — contact support and we can restore it for you as a fallback.

Either way, restoring brings back the workspace and its release history, but not its team: memberships are removed when a workspace is deleted and aren't resurrected by a restore, so every member — including you — will need to be re-added and re-invited afterward.

#When you're not in a workspace yet

If you sign in and you're not a member of any workspace, you'll see a No workspace yet screen instead of the usual navigation. This is normal for a brand new account that hasn't been invited anywhere.

From here you can Create a workspace to start your own, or ask a workspace owner to invite you (they'll send you an invite link as described above). Once you create one or accept an invite, your workspace and its releases appear and the full app opens up. If you're joining by invite, make sure it's sent to the same email you signed in with.

#The short version

A workspace is your team's shared home — releases and connected tools all live inside it, and its name shows at the top of the sidebar.
Create your own from the workspace menu, and switch between the ones you belong to from the same menu.
Everyone is either an owner (can manage the team and the workspace) or a member (can work on releases). Any member can view the roster.
Owners change roles and can transfer ownership by promoting a member and stepping down — a workspace always keeps at least one owner.
Owners invite people with a shareable link tied to an email address; links expire after 14 days and can be revoked.
Any member can leave, except the sole owner — promote a replacement first.
An owner deletes a workspace from the danger zone; a workspace with other owners can't be deleted until they step down or leave. Deleting archives everything; the owner who deleted it can restore it from Trash (with support as a fallback) if it was a mistake.